Last Updated: March 11, 2026
1. Introduction
Welcome to drjile.com. We are committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Digital Personal Data Protection Act (DPDPA), 2023 and the Information Technology Act, 2000.
2. Information We Collect
We collect information to provide better dental healthcare services. This includes:
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Personal Identifiers: Name, age, gender, contact number, and email address.
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Health Information: Medical history, dental records, X-rays, prescriptions, and treatment plans.
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Technical Data: IP address and cookies (if you use our online booking system).
3. Purpose of Data Collection
Your data is processed only for the following “specified purposes”:
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To schedule and manage dental appointments.
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To maintain accurate clinical records for your treatment.
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To communicate with you regarding follow-ups or clinic updates.
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To comply with legal and regulatory medical obligations in India.
4. Consent and Your Rights
By using our website or services, you provide voluntary consent for us to process your data. Under the DPDPA 2023, you have the following rights:
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Right to Access: You can request a summary of the personal data we hold about you.
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Right to Correction: You can ask us to update or correct inaccurate information.
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Right to Withdrawal: You may withdraw your consent at any time. (Note: This may affect our ability to provide certain treatments).
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Right to Erasure: You can request the deletion of your data, subject to medical record retention laws (usually 3–10 years in India).
5. Data Security & Storage
We implement “reasonable security safeguards” to prevent unauthorized access or data breaches.
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Storage: Digital records are stored on secure, encrypted servers.
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Retention: We retain patient records as per the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, typically for a minimum of 3 years from the last date of treatment.
6. Sharing of Information
We do not sell your data to third parties. We only share information when:
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Referring you to a specialist or laboratory (with your oral or written consent).
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Required by law or government authorities.
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Processing digital payments through authorized gateways.
7. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies in your browser settings, though some features of the site may not function properly.
8. Grievance Redressal / Contact Us
If you have questions or a complaint regarding your privacy, please contact our Grievance Officer:
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Name: Dr. Jile Singh
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Address: Plot No. 42, near ICAI Bhawan, Sector 20A, Faridabad, Haryana 121002
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Email: support@drjile.com
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Phone: +91 90691 91919